FAQ¶
I have connectivity issues¶
È possibile verificare la propria connessione di rete eseguendo test di banda su GARR SpeedTest .
Is my browser supported?¶
All modern browsers with WebRTC and HTML5 support.
The technical requirements to participate in a virtual room meeting are described in the following sections:
Error 1002 on BlueMeet. What does it mean?¶
Error 1002 is a WebRTC error indicating that it is impossible to establish a websocket connection. The causes may be multiple but the most frequent is the incorrect assignment of permissions for the use of audio/video devices by the browser.This page shows how to grant webcam permission: https://u.garr.it/bbbsharewebcam
Mac users can follow this guide: https://u.garr.it/MacBBBMediaPermissions
For more information, see the BigBlueButton documentation: https://u.garr.it/BBBwebRTCerrors